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Old IBM Apple APNS Push Certificate of Traveler 9.0.1.15 used for Verse expired on 12.08.17

 11 August 2017 12:35:52

If you are still running IBM Traveler version 9.0.1.15, have in mind that the Apple IBM Push Notification Certificates for IBM Verse and ToDo for iOS will expire tomorrow (12th Aug. 2017).

You will may see error messages like this on the console after 12th Aug. 2017:

06.02.2017 11:59:08   Traveler: SEVERE  *system Couldn't send message after 3 retries, Message(Id=692311; Token=8C720F7F9B96D30C184445840EF0D0D925BC8C269618C7523E0B98EE9B61A03E; Payload={"aps":{"badge":14,"content-available":1,"alert":"E-Mail von test.de","sound":"v)"},"LGUID":"2068982","FLAGS":"1001","account":"1"}) Exception Thrown: javax.net.ssl.SSLException: Received fatal alert: internal_error


To solve it you will have two options:

1. Option: Move on to Traveler 9.0.1.18  (Recommended)


2. Option: Stay on 9.0.1.15 (for what ever reason) and only change the P12 certificate files.

You can replace your existing certs and use this three files, which I copied from my Traveler 9.0.1.18 server. The certs are valid until 8th March 2018.

PushAPNSAppleVerseProduction_validto_20180308.zip

Extract the zip-file and copy the three P12-files to your Traveler server: notes_data/traveler/cfg  and restart your Traveler server


You can check, if the Push Notifications are working and how long the certs are valid by executing this command:

tell traveler push cmstatus


It should look like this:

> tell traveler push cmstatus

...
[14B0:002E-0D08] 11.08.2017 12:31:25   Traveler: No connection for MaaS360 Production to gateway.push.apple.com on port 2195 because it is disabled via NTS_PUSH_ENABLE_APNS_MAAS360_PRODUCTION
[14B0:002E-0D08] 11.08.2017 12:31:25   Traveler: No connection for Third Party Development to gateway.push.apple.com on port 2195 because it is disabled via NTS_PUSH_ENABLE_APNS_THIRD_PARTY_DEVELOPMENT
[14B0:002E-0D08] 11.08.2017 12:31:25   Traveler: No connection for Third Party Production to gateway.push.apple.com on port 2195 because it is disabled via NTS_PUSH_ENABLE_APNS_THIRD_PARTY_PRODUCTION
[14B0:002E-0D08] 11.08.2017 12:31:25   Traveler: -- Certificate Validity Dates (Fri Aug 11 12:31:24 CEST 2017) --
[14B0:002E-0D08] 11.08.2017 12:31:25   Traveler: D:\Progs\domino\data\traveler\cfg\PushAPNSAppleToDoProduction.p12 is valid from Mon Feb 06 20:34:55 CET 2017 to Thu Mar 08 20:34:55 CET 2018.
[14B0:002E-0D08] 11.08.2017 12:31:25   Traveler: D:\Progs\domino\data\traveler\cfg\PushAPNSAppleVerseCitrixProduction.p12 is valid from Mon Feb 06 20:38:01 CET 2017 to Thu Mar 08 20:38:01 CET 2018.
[14B0:002E-0D08] 11.08.2017 12:31:26   Traveler: D:\Progs\domino\data\traveler\cfg\PushAPNSAppleVerseIBMProduction.p12 is valid from Mon Feb 06 20:41:08 CET 2017 to Thu Mar 08 20:41:08 CET 2018.
[14B0:002E-0D08] 11.08.2017 12:31:26   Traveler: -- APNS-DelQ --
...


Kommentare

1Tihomir Pantovic  11.08.2017 13:54:00  Old IBM Apple APNS Push Certificate of Traveler 9.0.1.15 used for Verse expired on 12.08.17

Thanks!

2Maren Niederhausen  18.08.2017 11:15:17  Old IBM Apple APNS Push Certificate of Traveler 9.0.1.15 used for Verse expired on 12.08.17

Even after update to Traveler 9.0.1.18 the push to iOS Verse app don't work.

There are no errors on the server log. The direct apple push is ok.

Any hint or idea?

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